General Information:

Muxuni Oy (Business ID: [Y-24155-x], address: [Haukkala, Jyväskylä]) sells products to businesses and private individuals of legal age within the EU. These terms of delivery apply to orders placed in our online store and to the associated deliveries.

These terms of delivery are effective as of [01/08/2026]. We may unilaterally amend the terms of delivery from time to time; therefore, please review the terms each time you place an order in our online store.

Products and prices
Product features and prices are displayed alongside the product description for each item. We reserve the right to change prices and delivery costs; please check the applicable prices in your shopping cart before confirming your order. Product prices include taxes.

Delivery costs (none currently) Any delivery costs charged for an order depend on the product itself (e.g., weight, packaging) and the chosen delivery method; these costs are automatically added to the order total. You can view the delivery costs applicable to your order (if any) in your shopping cart before confirming the order.

Ordering and contract
You can order products from our online store by adding them to your shopping cart and confirming the order. By placing an order in our online store, you are required to have familiarized yourself with and agreed to our delivery terms and conditions currently in force. You acknowledge that the order you place and we confirm is binding—subject to the provisions regarding the right of cancellation mentioned later—and constitutes a contract between us governed by these delivery terms.

Payment and payment methods You can pay for your order by card or cash when picking it up from the restaurant. Order and payment confirmation An order confirmation will be sent to your email after a successful order, so please provide your email address when placing the order. If, for any unexpected reason, we are unable to confirm your order, we will notify you via email as soon as possible.

Delivery method

Checking the shipment, errors, and issues Please check the delivery immediately upon receipt. If the product does not match your order or is defective, please notify us as soon as possible so we can arrange to rectify the issue. In consumer sales, we adhere to the mandatory provisions of the Consumer Protection Act regarding liability for defects.

Customer Service
Our staff is here to assist you with any questions regarding your order. Please contact us via email or phone: [info@muxuni.com] [0123323232] [Mon–Sun 8:00–21:00]

Limitation of Liability
Muxuni shall not be liable for any direct, indirect, or other damages related to the order, delivery, or product, or arising from any of the foregoing, except to the extent otherwise required by mandatory provisions of the Consumer Protection Act or other applicable mandatory legislation.

Disputes
We aim to resolve any disputes regarding your order primarily through mutual agreement; therefore, please contact our Customer Service first to settle the matter. If a dispute concerning the sales contract cannot be resolved through negotiations between the parties, the consumer may refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution. Before referring the matter to the Consumer Disputes Board, the consumer should contact the local register office’s consumer advisory service (www.kuluttajaneuvonta.fi).